Cancellation & Refund Policy

At Dynamix Worx – Institute of Construction Management, we value your commitment to learning and aim to offer transparency and flexibility regarding payments, cancellations, and refunds.

📌 Cancellation Policy

You may cancel your enrollment under the following conditions:

  • Before Lesson Plan Delivery:
    If you cancel your course before the lesson plan is delivered, you are eligible for a full refund (minus any transaction fees, if applicable).

  • After Lesson Plan Delivery:
    Once the lesson plan has been sent via email (whether full or partial access), no refund will be issued, even if you choose not to continue the course.

  • Payment Plan Cancellations:
    If you’re enrolled through our Easy Payment Plan and wish to cancel after the initial payment, no partial refund is allowed. However, no further payments will be collected.

💸 Refund Policy

We provide limited refunds under specific conditions:

  • 100% Refund:
    If you cancel within 24 hours of payment and the lesson plan has not been sent, you’re eligible for a full refund.

  • No Refund will be provided:

    • After the full or partial lesson plan is shared.

    • If you do not complete the course or submit the test.

    • For failing the test or not meeting certification criteria.

    • For delay in course access due to incorrect email or contact details provided by the student.

  • Technical Issues:
    In case of duplicate payments or transaction errors, please contact us at support@dynamixworx.com with proof. Verified errors will be refunded in full.

🔒 How to Request a Cancellation or Refund

Please email support@dynamixworx.com with:

  • Full Name

  • Email ID used for enrollment

  • Course Name

  • Reason for cancellation/refund

Our team will respond within 3-5 business days and initiate any applicable refunds to your original payment method within 7–10 working days, if approved.